Cookies at Van Lanschot

What are Cookies, why does Van Lanschot uses them, and how can you switch cookies on or off?

When you visit a website, it often places a text file on your computer, tablet or mobile phone. This is called a cookie. The Van Lanschot website also uses cookies. When you visit our website for the first time, you will see an overview of our cookies.

Why does Van Lanschot use cookies?
We want you to be able to use our online environments as well as possible. We place cookies for this purpose. You can choose from three types of profiles: Necessary, Basic and Complete. 

What do cookies do?
A cookie ensures that the users of a website are distinguished from each other. This makes websites easier to use. For example, cookies ensure that you can stay logged in to a website or that your preferences are remembered, such as location and language settings. Website owners can also use cookies to collect information about the use of the website in order to improve the site. Furthermore, some marketing cookies make it possible to track your surfing behaviour. For example, websites and advertisers may learn about your preferences, allowing them to display more relevant advertisements.

Cookies are not used to store your private information, such as e-mail address or telephone number.

Which cookies are part of the profiles Necessary, Basic and Complete?

Necessary

  • Functional cookies

Necessary cookies help to make a website more useful by enabling basic functions such as page navigation and access to secure areas of the website. The profile Necessary is set to default without these cookies, the website will not work properly.

Example
ARRAffinity: Used to distribute traffic to the website on different servers to optimise response times.

  • Basic
  • Functional cookies
  • Preferred cookies
  • Statistical cookies

This profile includes the necessary cookies as well as the preferred cookies and statistical cookies.

Preferred cookies ensure that the website can remember information that influences the behaviour and design of the website. The analyses can be used, for example, to show you specific content on Van Lanschot websites and apps.

The statistical cookies help us to understand how visitors use our website, by collecting and reporting data anonymously. We use this information to improve our Van Lanschot websites and apps.

Example
_ga [x2]:Registers a unique ID that is used to generate static data about how the visitor uses the website.

  • Complete
  • Fuctional cookies
  • Preferred cookies
  • Statistical cookies
  • Marketing cookies

This profile includes necessary and basic cookies as well as marketing cookies. The marketing cookies can be used to track visitors when they visit external websites. The purpose is to display advertisements that are tailored to and relevant to the individual user based on the pages visited on the Van Lanschot website. The user remains anonymous to us.

Example
HRL8 mathtag.com: Collects data about the user's visits to the website, such as which pages have been loaded. The registered data is used for targeted advertisements.

Exactly which cookies are in each profile?
At the bottom of this page you can see a complete overview of the cookies we use.

How long does a cookie store the data it has collected?
In the complete overview you can see for each cookie how long it saves data. Please note that these cookies do not store any personal data. Statistical cookies do recognise repeat visits by means of a unique ID.

What happens when I click OK under "Change cookie settings"?
By clicking OK in "Change cookie settings" you give us permission to place certain types of cookies. If you do not give us permission, we will place a 'No-follow cookie'. This ensures that only cookies that are necessary for the functioning of the website are placed on your computer or mobile device. No permission is required for the profile Necessary.

Can you disable cookies?
Yes, you can enable or disable cookies for each profile using the 'Edit cookie settings' button above. This does not apply to the profile Necessary. Without the functional cookies, our website will not function properly. We find it important that our website is user-friendly and therefore you can not turn it off.

Customize cookie settings from your browser
Cookies are stored on your computer. If you do not want websites to place cookies on your computer at all, you can adjust your browser settings so that you receive a warning before cookies are placed. You can also adjust the settings so that your browser rejects all cookies or only third party cookies. You can also delete cookies that have already been placed. Please note that you must adjust the settings separately for each browser and computer you use.

Please be aware that if you do not want cookies, the website may not function optimally and you may not always be able to use all the features of the website. Cookies ensure that the website is displayed correctly and are necessary to use Van Lanschot Online Banking.

How you can adjust your settings varies from one browser to another. You can consult the manual of your browser. Or click on one of the links of these browsers to find out more information: Internet Explorer, Mozilla Firefox, Google Chrome. If you want to disable cookies from specific parties, you can do so via www.youronlinechoices.eu/nl.

How does Van Lanschot handle your personal data?
Van Lanschot makes every effort to guarantee your privacy. Our privacy statement states how we handle your information.