VAN LANSCHOT will not ask you to disclose sensitive personal information in unsolicited e-mails, telephone calls or instant messages.
Be aware of fraudulent correspondence ("Phishing"). With the heightened media attention regarding the theft of personal data, many consumers and investors are expressing concern over the privacy and integrity of their personal data. For that reason, it is important to address the subject known as "phishing."
Phishing is a type of fraud in which e-mail messages, instant messages and websites are used to deceive individuals into providing confidential, personal information. The term itself is a play-on-words for "fishing," the "ph" representing "password harvesting" - the idea that people will "take the bait" that is set for them and disclose personal information that can be used for credit card fraud and other serious violations of their privacy.
Phony e-mails generally appear to be sent from legitimate companies, asking users to either reply or link to a web page to update their personal information or risk closing or suspension of their accounts. The phony e-mails sometimes contain the company's logo and even an address. Among the data typically requested are the user's name and address; Social Security number; account numbers and passwords; bank account and credit card information - sometimes even the account holder's mother's maiden name, or other private information used for security purposes.
If you believe VAN LANSCHOT's name and/or reputation has been misused in a fraudulent e-mail or other contact, please forward the unchanged Phishing e-mail and/or details to email@example.com.
Do not provide any sensitive personal information in the e-mail, e.g. your bank account details.
Here are measures you can take to avoid getting "hooked":
Be assured that VAN LANSCHOT will not ask you to disclose sensitive personal information in an unsolicited e-mail, telephone call or instant message.